Technical support
We provide online support via remote-controlled, desktop sharing software and conduct on-site visits to our customers for training, installation, setup, and other issues that arise which need on-site attention.
Self-Hosted Support + Warranty
Ensure that your mission-critical ERP platform is supported by the most experienced team.
Bug Fix Warranty
Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free.
Server Support
Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free
Upgrade Support
Get help while upgrading your ERPNext instance to the latest and greatest version
Implementation Consulting
With the experience of supporting various implementations, Frappe Consultants can save you significant time and help you avoid common mistakes.
Developer Support
This includes support/warranty for customizations done on a site via custom App, Server Scripts, Reports, Print Formats etc. Our engineers will be available on request to help you get the best of your ERPNext installation
DevOps Support
This includes installation, custom configuration for ERPNext on your servers and may include setup of monitoring, proxies, replication etc based on your requirement.
Functional Support
Certified Frappe consultants will be available to help you manage your configurations, permissions, workflows, notifications and module configurations. They will offer support in identifying the best way to map your workflows into ERPNex
Enterprise Services
We provide opportunities to succeed
The Perfect Blend Of Technical Excellence, Business Performance Monitoring, Business Intelligence And Customer Experience Management Makes Us Endear To Our Clients.
Training
Our experts and experienced team members offer a training program that ensures the efficient and successful use of the system for users.
With our training, you will learn everything you need to know about ERPNext. Real-world examples that are handled by our team will be shared during the training.
Vixva IT is focused on providing customers with consulting, customization, implementations, and Training for ERPNext
Contact US
- info@erpnextgen.lk
- +94768213674 (Voice / WhatsApp)
- +94768213670 (Voice / WhatsApp)
- No 46, First Floor, UC Complex, Colombo Road, Ja-Ela, Sri Lanka